Frequently Asked Questions
Here we have answers to our clients most asked questions -
Prices for Mind and Body Massage clinic and mobile visits are shown on our Rates and Rebates page.
Please click on the links above for massage pricing.
Yes. Our therapists are registered with most private Health Funds.
HICAPS is available for your convenience, which means that with the majority of Health Funds, you can claim instantly on the day.
If your Health Fund is not registered with HICAPS for Remedial Massage, we are able to issue you with a receipt with which you can then claim your rebate either online or manually.
We request at least 24 hours notice if you are unable to make your appointment.
Please phone 0415 680 465
Please note that cancellation fees will apply with less than 24 hours notice.
If you are running late, we will try our best to accommodate you so that your session is not compromised.
Please bear in mind that this may not always be possible due to other appointments and that the session will be charged at the booked rate.
Payment methods accepted include cash, debit or credit cards via EFTPOS.
For your convenience HICAPS is also available so that you can claim your rebate instantly from your Health Fund.
Your scheduled appointment time is the time that your massage starts.
- Please schedule sufficient time prior to your appointment to allow for traffic, parking, use of the facilities and/or changing, or to fill in any necessary paperwork.
- Late arrivals will result in an abbreviated appointment.
You will be asked to complete a Client Information & Consent form prior to your first appointment, so please allow a few minutes prior to your treatment.
If this is your first clinic appointment, please arrive 5 minutes earlier than the stated appointment time as you will be required to fill in a quick questionnaire which will assist the therapist in evaluating your individual circumstances and tailor the session to your needs.
During the massage, please feel free to communicate as much or as little as you like – remember, this is all about you!
Please make sure that you get up from the table only when you are ready to.
The therapist will leave the room temporarily so that you can re-dress in private.
Please drink 1L of water following your session. Water helps your body to rehydrate and is essential following your massage as it can help eliminate toxins from your system.
Total mind and body wellness
We are registered with Professional Associations
